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Customer Feedback

Our mission is to - delight our customers

Like any business, we strive to provide competitively priced products with “good old-fashioned service”.

Here are some unsolicited comments from customers and fellow travellers.

4 March 2019

Hi Andy,
Happy to report the 2 retractable insect screens to suit Remis hatch 400 x 400 arrived this am. Fitted and working well.
Thanks for the first-class service.
Regards, Jim W (Qld)

5 Feb 2019

Hi Andy
Thanks so much for your advice and info it was invaluable, after much discussion with my wife we decided due to my illness (cancer treatment) it was taxing on my body we decided to list the van as is. Unbelievably within an hr we sold it to a much more younger and energetic chap. I’ve handed your details over to him and discussed what we spoke about. Matt is his name and expect to hear from   Decided we will buy a much younger an less work van for our travels. All the best.
Glenn A (Qld)

19 Feb 2018

Hi Andy
I wanted to say how grateful I am to you and your wife for helping my parents Lionel and Del with their flat tyre yesterday.  It was such a hot day and it would have been a very difficult job for Dad to do on his own.  Once again I cannot express how thankful I am to you both. 
Many thanks, Karen H (Qld)

7 Sept 2017

I just picked up mattress from CAMEC. Thanks very much for your great service you made things easy and simple for me. Not to mention the mattress was $60 cheaper than a certain caravan store less than 1 km away from CAMEC.  Thanks and I will be looking at your website in the future when I need any caravan gear.
Brendan (Melbourne)

5 Sept 2017

Good morning Andy, 
Thank you so much for the instant response.  The mail was on the fast camel flight and was delivered to our door, Monday morning by Australia post.  We are 4 hours north of Perth.  We now have hot water from the gas unit. 
Cheers Norman (WA)

29 May 2017

Hi Andy,
Thanks for the terrific customer experience you provide.  I was very happy with the Big Red Team service at every stage from browsing your website (great range of products), super pricing, choice of payment methods, and very prompt receipt of goods accompanied by your friendly note.  An all round good experience – I’ll be back and will recommend you highly to others.
Regards Dennis B (Melbourne)

9 May 2017 

Hi Andy
Just to let you know my TV arrived yesterday so far very happy with it thanks for the great service.
Cheers Donna S (WA)

11 Oct 2016

Hi Andy,
Met you at Aloomba Lavender Farm and you helped me out with a switch for my Bushtracker. Worked perfectly so just want to say thanks very much and I'll certainly spread the word about your business.
Cheers Les (QLD)

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Hi Andy, 

Happy to report the 2 retractable insect screens to suit Remis hatch 400 x 400 arrived this am. Fitted and working well. 

Thanks for the first class service. 

Regards, Jim W (Qld)