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Payment Methods

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Cyber-security is important to Big Red Caravan Parts and we offer customers the PayPal facility to protect their online banking transactions. 

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For Big Red Caravan Parts customers who are happy to work with us directly we have a credit card facility or direct deposit.  Send us an email using our Contact Us page or give one of the Big Red Team a call on 0400 500 015 with your order and we will invoice you.

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For our regular customers we offer credit card over the phone (with photo ID provided for orders over $100).  For orders over $250 using the PayPal portal we may request photo ID to be provided. With the prevalence of online credit card fraud this is for your protection as much as ours.

When an item has been paid for using PayPal, credit card or bank deposit, and is found to be out of stock, has a back-order of greater than 10 business days or discontinued from a supplier, Big Red Caravan Parts will offer you a full refund.

As this business only supplies and delivers products listed on this website within Australia, overseas orders will incur a 5% refund fee.  Order processing fees (e.g. PayPal fees) will not be refunded on cancelled orders for products that clearly indicate a shipping quote is required prior to purchase.

 

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