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Payment Methods

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Cyber-security is important to Big Red Caravan Parts and we offer customers the PayPal facility to protect their online banking transactions. 

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For Big Red Caravan Parts customers who are happy to work with us directly we have a credit card facility or direct deposit.  Send us an email using our Contact Us page or give one of the Big Red Team a call on 0400 500 015 with your order and we will invoice you.

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For our regular customers we offer credit card over the phone (with photo ID provided for orders over $100).  For orders over $250 using the PayPal portal we may request photo ID to be provided. With the prevalence of online credit card fraud this is for your protection as much as ours.

When an item has been paid for using PayPal, credit card or bank deposit, and is found to be out of stock, has a back-order of greater than 20 business days or discontinued from a supplier, Big Red Caravan Parts will offer you a full refund.

As this business only supplies and delivers products listed on this website within Australia, overseas orders will incur a 5% refund fee.  Order processing fees (e.g. PayPal fees) will not be refunded on cancelled orders or for products that clearly indicate a shipping quote is required prior to purchase.

Products Out of Stock

All stock availability representations (graphical or text) on this website are accurate as of our last known stock level with our suppliers and is subject to change without notice. Errors will be corrected as they are discovered and Big Red Caravan Parts reserves the right to revoke any offer, correct any error, omission or inaccuracy at any time (including after an order has been placed). Delivery may exceed 30 business days for some items that are manufactured to order or imported to order. From time to time Big Red Caravan Part may be out of stock on some product lines. If you have placed an order on a product which is out of stock or on back order, we will ship it to you as soon as it becomes available in stock. Alternatively, you can Contact Us as so alternative arrangements can be made.

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